A 99.9% Server Uptime
The major advantage of creating your own shared web hosting platform is that you do not need to be worried about compatibility issues – you configure a special set of software tools in such a manner as to be compatible with a particular set of hardware elements. The final result is something much more solid and dependable, because there are much less possible risks of failure. We have set up our cloud hosting system atop tried and tested hardware elements in addition to a strongly customized version of Security–Enhanced Linux in order to set up a really risk–free home for your own personal web sites.
This is why, with all our shared web hosting plans packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we’ve also built our own internal network in all our datacenters. Everything is based on top–notch hardware components manufactured by Juniper. In addition, on every single router, we’ve installed a firewall with a sophisticated set of rules that will filter out all suspicious requests.
Therefore, in all our data centers – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this guarantee is available with all web hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Although we have given our best to curtail all possible risks with our cloud hosting packages and while we offer top–quality support, there are times when the client is just not pleased with what we have to offer. Or he wants to migrate to a more robust hosting solution, such as a VPS server or even a dedicated server.
That’s why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not content, you will get your money back.
24/7 Technical Support
If you have ever been forced to wait for hours for a response, you know how irritating this can be, particularly if your web site is on the line. That is why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be available to you and they will get back to you in less than an hour. And the best thing is that their average response time is below 20 minutes!