Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service crew is taught to fast address all shared web hosting plans clients’ inquiries and advise inquiries. Via our ticket system, you’ll be able to post your issue and a support staff fellow member will, no doubt go back to to you within max 1 hour. In fact, practice indicates that the regular solution period is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time required. Our team of technicians will undoubtedly be on–line for you 24x7x365 to respond to all your doubts and to sort out any problem that you might have. You will be able to post a support ticket from your Online Control Panel or drop an e–mail message at any time. Additionally, on business days, you can easily give us a call or use the online chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel gives you a wide–ranging know–how base that’s incorporated into all sections. In each section, you’ll find a Help press button that will load for you a selection of step–by–step online classes on how to make use of a selected function or conduct a selected action. In addition, we have created mini seminar training videos so that you could get a better idea of the Control Panel’s interface.