Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help section included in your Online Control Panel offers a collection of help articles and regularly asked questions. Aimed toward fixing any common problem that you might possibly stumble upon, they are compiled by our support team of skilled techs.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a collection of instructional video tutorials that visually explain how you can resolve a common problem connected with your shared web hosting plans account. You will find the video clips in the Help Center.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 client care service with a 1–hour support ticket response time guarantee. A group of knowledgeable customer service technicians will be online for you to attend to all the queries that you may possibly have. During non–peak hours, a response will be offered in even less than 20 minutes.